INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. We manufacture our products according to the design and specifications shown on the product page. Please note that minor variations in color, finish, stones, or texture may occur due to lighting, photography, and the handmade finishing process.

Where can I view my sales receipt?

After placing your order, your order confirmation and purchase details will be sent to the email address provided during checkout. You can also contact us if you need a copy of your receipt or order details.

How can I return an item?

For standard products, please contact us with your order details before returning the item. Custom and personalized products are non-returnable once production has started, as they are manufactured specifically according to your requirements.

Will you restock items indicated as “out of stock?”

Yes. Some products may be restocked depending on availability and production schedules. If a product is marked out of stock, contact us and we can provide an estimated restock time or discuss a custom order.

How long does it take to manufacture my order?

Production time depends on the product and customization required. Custom championship belts, side plates, medals, and pendants require additional production time. We will provide an estimated production time before confirming your order.

Where can I ship my order?

We offer worldwide shipping. Orders can be shipped to most international destinations. Shipping time and charges depend on the destination country, package size, and shipping method selected at checkout.

INFORMATION ABOUT US

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